LOOKING TO SELL?

LIKE YOU,

we believe that what makes your pharmacy special is centred on the key pillars of Patients, Staff, Community and Heritage:

PATIENTS

At Rx Drug Mart Continuity of Care is critical. Our approach is to continue what you built over time and what your patients have come to know and trust.

STAFF

We recognize that your staff is important to you and your patients. Unlike other organizations we don’t want your patients to experience the disruptive changes that staff changes will create.

COMMUNITY

Your pharmacy has built a great brand in your community and we want to continue that reputation. We have no desire to eliminate the name that you have spent years building.

LASTLY, WE CAN OFFER FLEXIBLE FINANCIAL SOLUTIONS

tailored to your needs and you never need to be concerned about commissions or broker fees. We are the buyers. Everything is completely confidential.

Interested? Have questions? Contact Mike at michaelb@therxdrugmart.com today

ASK A PHARMACY

A CASE STUDY

One recently acquired pharmacy has been at its current location for 20 years.

The only pharmacy in a small town in Alberta, the store serviced many needs far more in depth than a traditional drug store. As part of a fair sized regional banner, the store honoured the advertising programs of the banner as well as the desires of the community.

Many of the categories within the store could not be classified as normal to a drug store. In fact, they would be quite foreign to most pharmacy retailers, including us at Rx Drug Mart.

Yet our first credo is to maintain the integrity of the existing business. So we talked to the staff, asking them about likes, dislikes, and what was essential for the store so that customers and patients would remain loyal to the business.

Then, we asked customers and patients the same questions. Ideally, they didn’t want anything to change – but they were very insightful as to what couldn’t change and what they wanted done better.

With this information, we then listened to the community. We learned about these non-pharmacy categories and what makes them successful. With the input of the staff we looked to expand the offering of these products by relocating them within the store, providing more space and improving the customer experience. We then added and expanded the categories that were being under-serviced in town, entrenching the pharmacy even more within the community.

At first, some customers complained that “things were in a different place”. But they liked that things were cleaner, more open, and easier to navigate. The buzz in the community grew around the fact that new products and services were coming to town and the oldproducts and services were staying.

“ THE STAFF LIKED THE CHANGES, THE CUSTOMERS LOVED THE CHANGES AND THE HERITAGE OF THE BUSINESS CONTINUES ON AS IF THE OWNER WAS STILL THERE. “